Getting feedback is easy. Getting honest, unbiased feedback? That’s the real challenge. Badly worded or poorly structured questions can unknowingly influence how people respond. That means your insights may not reflect what customers truly feel—and your decisions might go off-track. At PollPe, we believe in the power of
In today’s experience economy, timing is everything. The closer you are to the moment of interaction, the more honest and accurate the feedback. That’s why brands across retail, F&B, FMCG, and services are turning to a simple yet powerful tool: QR codes. At PollPe, we’re
If you’re trying to understand your customers better, you’ve likely heard of NPS, CSAT, and CES. But which one should you use? And when? In this guide, we break down the differences between these 3 popular feedback metrics—and how PollPe helps you run all of them effortlessly.
Let’s be honest—most people don’t love filling out surveys. Especially when they’re asked the same questions again and again. Welcome to the world of feedback fatigue—a silent killer of data quality and user engagement. At PollPe, we’re not just solving this problem—we’re
In a world where attention spans are shrinking and user expectations are rising, traditional consumer surveys just don’t cut it anymore. Long forms, generic questions, and zero incentive? That’s a recipe for low completion rates and biased insights. At PollPe, we’re reshaping how brands collect feedback—making
